For live chat we use a third party provider called Olark. Please click OK if you are happy to proceed with this. We do this through our Charity Pot program, our ethical campaigns and our people. To find a shop that’s close to you, take a look at our shop finder. We provide donations to our Charity Pot partners, registered and un-registered charities, not-for-profits, and community organizations. View our Terms of Use and Privacy Policy. We’ll never ask that our Charity Pot partners provide marketing or promotion of Lush. Our customer care team is always happy to help and advise on the best products to suit you. This does mean that once an order is placed it’s very difficult to add extra items to that order. View our Terms of Use and Privacy Policy. Learn more, Our Charity Pot scheme gives grants to small, grass roots charities working in the areas of the environment, human rights and animal protection. Use Up and Down arrow keys to navigate search results. Read more about our Privacy and Cookies Policy. For further information, you can email [email protected]. Kids of Colour: project about young people of colour and their experiences with institutionalised racism Nuclear Information Service: website redesign for antineuclear campaign organisation Wildlife Friendly Otley : Campaigning to make Otley a wildlife friendly town. for a raffle prize). CONTINUE) Close . There's nothing our inventors love more than creating lovely new things, but unfortunately that means we sometimes have to discontinue products to make way for them. homeless shelters, hospices and other groups that provide services for vulnerable people of all ages. To ensure the freshest products we send out each order as quickly as we can. All our vegan products are clearly marked, so you can make an informed choice about the products you use. We will then verify the product being provided, delivery information and any other special considerations to complete the donation request. Next Day delivery is recommended within the UK to get your fresh product as quickly as possible. Free ground shipping on all orders $55+ | Shop now, pay later with Afterpay, Soothe and moisturize sensitive skin with Dream Cream. We’ll be making different products each day. *Please note that shop managers will not have information about active orders and cannot answer questions about order statuses. Are you sure you want to remove the following product from the cart? We can hold (reserve) products for 30 minutes when you add them to your basket. Facebook us or Tweet us @lushkitchen with your ideas. Looking for a donation, giveaway, discount or sponsorship? © 1995 - 2020 Lush Australia - PO Box 49 Villawood NSW 2163, Afterpay is available on all orders up to $1000. However, we always keep vegans in mind when formulating new products, and we try to ensure that there is a vegan alternative available in all of our different ranges. We will send your product out to you as soon as we’ve finished making it. We often bring back products from the past as limited edition specials, and you may find it popping up again one day in our Lush Kitchen. We no longer give product donations for fundraising purposes (e.g. We would always advise that our fresh face masks remain in a cool environment, so pop yours into the fridge as soon as it arrives. If you would like to nominate a charity for the scheme, then please read our funding guidelines here to make sure they qualify: https://au.lush.com/charity-pot-guidelines. Charity Pot In 2007, we invented a beautiful body lotion called Charity Pot . Set your preferred store to find products by their availability. You can also visit your local shop and see if there is any stock they’re able to donate. You'll be able to to vote on the website. Hello! If at any time you feel it would be beneficial to use our logo, on your website for example, please just let us know. To be a resident of the country offering Afterpay. Product Donation Guidelines . Our Customer Care team will be able to point you in the right direction if you're not sure which alternative is for you. A: We aim to process the requests and have donations delivered within 10 working days. We're passionate about giving back to organizations locally and around the world, and we do so through our Charity Pot program, Sustainable Lush Fund, FunD and our people. At present, around 80% of our products are suitable for vegans, but there are a few ingredients like milk, honey, lanolin and eggs, which are beneficial for the skin or hair, and which we use in some of our products. article about the importance of donating toiletries. By continuing to browse, you consent to our use of cookies. ©2002 - 2020 Lush North America. Together, we CAN make a difference and offer not only food …. We go to great lengths to ethically source our ingredients from sustainable producers across the world, and to ensure we pay our suppliers a fair price, we also do not offer discounts on any of our products. A: We ask that requests are made between two-three months apart particularly at peak times such as Christmas. By continuing to browse, you consent to our use of cookies. ©2002 - 2020 Lush North America. We think long and hard before discontinuing anything, and we always like to make sure there's a great alternative somewhere in our range. Here's how you can request some Lush products for your grassroots charity or organisation. For a full skin or hair consultation you can visit one of our shops, where our trained staff can show you different products and talk about your needs. Stay up to date with product launches, events and much more. ©2002 - 2020 Lush North America. At present, more than 80% of our products are vegan but there are a few ingredients like honey, lanolin and beeswax, which are beneficial for the skin or hair, and which we use in some of our products. Learn more. However, all donations are subject to availability. Are you sure you want to remove the following product from the cart? We do not donate to charities that conduct or fund animal testing; this applies to most medical charities. A wide variety of products will be available from the Lush Kitchen from classic favourites through to new releases. Keep an eye on our website, Facebook and Twitter and you'll be the first to know. We will not share your information with any third parties and you can. Provide your account email address to receive an email to reset your password. We will not share your information with any third parties and you can. In order to function, Olark requires additional session cookies be stored on your browser, which allow the person you’re chatting with to see which lush.com pages you are visiting so that they are better able to help you. Here's how you can request some Lush products for your grassroots charity or organisation. Spend $95 and enjoy FREE standard delivery | Delivery Delays: learn more, Our Charity Pot scheme gives grants to small, grass roots charities working in the areas of the environment, human rights and animal protection. Free UK standard delivery over £45 | Pay in 3 with Klarna. Just give us a call on 01202 930051, or send us an email to. Please note that Lush is a vegetarian company, and these values also extend to the charities we support. Unfortunately, we're only able to donate products through our Charitable Giving program, which supports small grassroots organizations fighting for environmental protection, animal advocacy and human rights. The Kitchen is open Monday - Friday 7am - 3pm but you can order products from us 24 hours a day. We value the hard work that grassroots organisations do every day to provide support and will always do our best to help in any way we can with the toiletries we won’t sell. Please contact the UK Customer Care team for any enquiries related to orders placed on the Lush UK website. Can I merge my order if I order one product one day and another product another day? Use the down arrow key to activate the dropdown menu. Provide your account email address to receive an email to reset your password. Here at Lush, we never like to see anything go to waste, in line with our freshness policy, and therefore regularly donate surplus products to various causes we hold dear to our heart. We’ll let you know the expected delivery date for your order when you order it. You can also find a list of frequently asked questions below: A: Service providers that support vulnerable people who have little or no access to toiletries such as homeless shelters, refuges and hospitals can apply for donations. How can I get some advice on Lush products? We're sorry, but LUSH doesn't work properly without JavaScript enabled. Please visit your local shop and see if there is any stock they are able to donate. Read more about our Privacy and Cookies Policy. All our vegan products are clearly marked, so you can make an informed choice about the products you use. Donations for non-fundraising purposes. How can I find out more information about a Kitchen product? If you live outside the UK we would not recommend ordering them online as delivery outside of the UK would take longer than 24 hours. These places include (to name a few!) Who shall I contact if my order is delayed? For live chat we use a third party provider called Olark. 'Charity Pot' is a Lush hand and body cream where 100% of all sales (minus local taxes) are distributed as grants, to groups working in the areas of: Animal Protection; Environment Human Rights (incl.

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