Get a replacement card (card costs $6.00), Do not register your new card or load a pass because this would prevent the transfer of your information, Choose the balance at which you want to reload, Choose the amount that will be loaded at each reload.

Costs for adults: 138.55 per month. Once your card is loaded and ready to go, you can use it to pay for your travels. Customers can purchase a PRESTO card online at, on the PRESTO app or in-person at any YRT PRESTO fare agent. Here’s what to do: Current system limitations only allow you to pay one fare at a time at an O-Train Line 1 or Line 2 station using a Presto card. Presto cards no longer expire, even if there is an expiry date shown on the card (you may continue to use your card even after any indicated expiry date). 3. If you are on a TTC bus that crosses Steeles Avenue you have to pay the YRT portion as you leave the bus in cash. If your card is registered, you can transfer your balance to a new card if it gets lost or stolen: Transfer your information by phone or online.

If you load your card online or by phone, you need to load at least $10 at a time. A child, youth or senior may use an adult's PRESTO card to travel at full adult fare. Q: Where does the money loaded on the Presto stay before it is tapped? Note that this will happen automatically only when you tap on with the same service provider as your Missed Tap Off trip. See the Set a Default Trip to Save Time page on for more information about setting and using default trips. A: In the past, you could have claimed it using the Transit Usage Report generated by PRESTO, however the public transit tax subsidy has been cancelled so this is not possible right now. If you pay-per-ride aboard a bus, you can use your e-Purse balance to pay the fares of others you are traveling with. However, if you are transferring from the subway to a TTC, YRT or GO bus/train, you will need to tap on when you board the bus or train. A: When you take the GO and then the TTC, your TTC ride will be reduced to $1.60.
For this reason, Para Transpo cash fares have been lowered to line up with e-Purse fares. Check for more information. When you tap to pay your fare, you will be given a 90-minute transfer window. Q: Where does the money loaded on the Presto stay before it is tapped? If your question isn’t answered here, please see the PRESTO website, TTC’s website, or YRT’s website for more information. You can use your Presto pass and valid transfer to ride on all STO routes, without a fare top-up. A: The TTC 12 Month Pass is an annual pass that provides unlimited travel across the TTC. If you travel with a mobility device, please visit the Customer Service Centre at Davisville Station, as Sherbourne Station is not an accessible station. Q: How do fares work when I take a TTC bus to York Region?

How can I tell the difference between PRESTO devices at UP and GO stations? If your card is registered, you can log onto to: Park & Ride permits - Terms and conditions, Have your say: proposed names for two stations on O‑Train Line 2, Test Para Transpo trip reservation and cancellation Web forms FAQs, How to purchase or renew fare products during the closure, Do practically everything online at, participating Shoppers Drug Mart, Loblaws and Real Canadian Superstore locations, Keep your card loaded with Autoload or Autorenew, Para Transpo (monthly passes only) or STO routes (transfers and passes only), It can take up to 7 to 10 business days for your card to ship, Transfer funds to a new card if your card is lost or stolen, Take one ride in overdraft (25-cent charge + cost of the trip), Access your Transit Usage Report for tax credit purposes. You can visit any Customer Service Outlet to set specific fare types on your PRESTO card.

We also offer a webinar and workshop on PRESTO on the TTC and beyond. Q: What if there is a delay on the subway or bus and I go over the 2 hour limit when I transfer?

Can more than one person travel on the same PRESTO card at the same time? All other CSCs remain closed until further notice. Once your card goes into a negative balance, you will need to load money in order to use it for further travel. Q: Are PRESTO discounts available for GRT? Fares deducted from your e-Purse in that time period cannot be recovered. The clearing of your Missed Tap Off Adjustment could appear on your Transaction History as 2 line items: an Auto Missed Tap Off Adjustment or Missed Tap Off Adjustment and, depending on your method of payment, Payment By e-Purse. If you have previously registered a My PRESTO account and wish to complete a transfer from a lost or … You only need to tap off when you are riding a GO train or GO bus as their fares are determined by distance. A: Anywhere between 4-24 hours depending on which method you use. PRESTO Card Number. Q: Can PRESTO cards be shared, like metropasses? Q: What do I need to get a TTC post-secondary student monthly pass? You must be 65 years of age or over to be entitled to use this pass and a resident of the City of Hamilton. Q: How does the PRESTO discount work if I take GO Transit and TTC? Get the answers to some of our most commonly asked questions here. I notice in the subway station, there is no way to cancel your tap. You can store up to $1000 on your PRESTO card, and can link your account to a debit or credit card. You cannot use your Presto e-Purse to pay for a Para Transpo trip. Yes, PRESTO cards are transferable between riders. We’ve compiled some of the questions we hear the most below.

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