Also, that that; "A signature will be required upon receipt of the package by the consumer at the discretion of SD BULLION unless waived by the consumer"

10oz Gold Bar $19623.62. Great customer Experience , will purchase / sell with them again

Dissatisfied I placed an order for four 10 ounce silver bars.

I went on line to read SD shipping and insured policy. If there is ever an issue in the future, our team can be reached at 1-800-294-8732 for assistance as well. On September 30,2020 the notarized lost property affidavit that was sent to me by SD bullion was completed and faxed back to SD per there instructions, along with the police report (i.e #2009-5100). Below is customer service message to me. Love your company used you a bunch butch probably not for junk silver again. I’ve used their competitors in the past and found a home when I started using Silver Docs about 3 year’s ago. The end result is that I had to pay for the transfer back fee. Told them have pay SD bullion for product and for delivery and also told them if SD Bullion want's the money why is it in your account funny they couldn't answer the question and told me to speak to SD Bullion. They confirm no *** works there.

My purchase was seamless.

Since you were unwilling to follow our process for a lost packagewhich would have been much faster than filing a charge back a month lateryour account has been suspended indefinitely and a balance of $50 to cover fees imposed on us because of this unnecessary charge back is due. Thanks for nothing SD.

SD Bullion said this order involved a personal check that was supposed to be mailed out. SD is responsible and had a agreement in place with the Post office as to how the delivery and receipt would transpire. Write a review. Horrible company. Had 4 quarters that were not even silver and what I consider to be a very high number of badly worn and no date coins. Whether you are attending prom for the first... We’re in this together! Never had a problem. (this amount is added to my credit card and SDB still recieves their money immediately. 1oz Gold Bar $1978.94. Below is customer service message to me.

SD shipping language is clear. As the consumer, there as no agreement or guarantee as to how the delivery was to transpire. This is the second problem l have had wont be a third.

She said she wrung the doorbell serval times, but no one answered.

Bought from them several times and had no issues. 5oz Gold Bar $9787.41. My check and I still don't have my silver. My purchase was seamless. You guys sat on my order for eight days after my check had cleared. SD Bullion is working with the customer to resolve this situation to the customer's satisfaction. I'm not happy with the service because I have been told different times when my previous order was recieved. All trades locked with SD Bullion are locked trades regardless of pre-sale or delayed shipping as stated in our terms of service. See business transparency Write a review Write a review Reviews 1,551 Write a review.

In 2011, two doctors started the website SilverDoctors.com with one dream: To educate the masses on the value of hard assets and preparation. I received notice today from SD BULLION that they have reshipped my order that I never did receive. Business Profile. Wasting my time.

Have something to share about SD Bullion? Shows waiting payment, 3 days pass and goes to payment recieved. Very satisfied with service provided.

My father loves his roaring lion coin! They are insistent that I was the one who placed this order. The Precious Metals industry is often a target for fraud so every order does go through a very strict process before it is processed. I have recorded phone conversstion w the girl in customer service telling me that they did not have the product I ordered in stock and it would be no problem to cancel my order, no mention that they would now send me to collections. Visit this website sdbul lion.com.

I have no ordered my second order and referred my mother. (The consumer indicated he/she DID NOT accept the response from the business.) I have used SD Bullion's services for ALL my purchases since I found them back in 2014. SD Bullion ranks 1st among Coins sites. Thank you for your feedback and have a great day.

Too much verification, waist my time. All trades locked with SD Bullion are locked trades regardless of pre-sale or delayed shipping as stated in our terms of service. SD Bullion debuted in March of 2012 as a service to our readers with the goal of providing the lowest cost bullion available.

I’ve used their competitors in the past and found a home when I started using Silver Docs about 3 year’s ago. SD Bullion would like to restore the trust that you once had with us.

© 2020 Trustpilot A/S. SD Bullion ranks 1st among Coins sites. I also asked a week ago to speak with a supervisor and was told flat out a supervisor won't call me back! Include the one cent item on your order and the entire order ships for free. They did say they would substitute it, which i told them yes.

But the person on the phone was extremely apologetic and offered to remove the shipping charge. As always, great experience. Love them! Trying to find ways to keep our employee (son) from being overwhelmed by self employment tax, we paid him with silver instead! Many thanks go out to all the people involved in the operations it takes to build and maintain such a fine company as is SD Bullion. She has ordered also and I would definitely advise others to use this site.

They charge for shipping ( no free $99 and over) but there is a way around that. We reached out to the customer multiple times requesting correct information as well explaining our policy.

I asked you not to cash my check and cancel my order.

The language was clear that order orders had to be signed for by the consumer, unless waived. We also show that you had a bounced echeck on this in which you failed to supply the funds for this order. Thank you for reaching out to us. I couldn't even get a SD Bullion Statement of Loss notarized due to the pandemic. Very disappointed and is a scary situation. Plenty of other precious metals sellers out there. I have purchased in the past from SD Bullion but no longer will if this is the way the Doc conducts business the "old fashioned way" - Jay. Since I never received what I paid for and SD received payment. Buy somewhere els. They inform me that the 5 month period where they are obligated to assist me has passed and refuse to offer any options would even allow me to follow up on this--the main sticking point being that a FedEx claim requires SD Bullions FedEx account # for and investigation to even begin. ), Government Reaction to Coronavirus | The Effects on Agriculture, (Covid-19) Coronavirus | Investing Report, Presidential Election 2020 Predictions | Trump´s (and your) Nightmare, Blockchain Technology Threatens U.S. Reserve Currency Status, Donald Trump Investments – BEWARE or prepare to be “Trumped”, This Bitcoin watch is so insanely popular you have to wait months to get it. As always I'm extremely satisfied! I called and emailed SD in an attempt to get them to help me change the delivery location or have FedEx hold the package at their hub. Great shopping experience.

Address: Serving Michigan, Ohio & Surrounding Areas in US & Canada, Ottawa Lake, Michigan, United States, 49267, Sharing is caring! Sitejabber’s sole mission is to increase online transparency for consumers and businesses, Sitejabber has helped over 100M consumers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. What started as a hobby of two successful doctors, has turned into a much larger mission. On 8/21/2020, I receive an "Order Cancellation" letter along with "Cancellation Invoice" for $126 for an unfamiliar order. It arrived today well packaged and secure and will be a great addition to my secured display in my home. My go to for silver and gold. Thanks again for the products u delivered on in a timely and secured fashion. Shipping is the method that SD chose to have the product delivered. We have also stayed committed to investors wanting the highest level of education on the how and why to invest in gold and silver.

Since it takes 2-3 weeks for an order to be delivered, I never know if I'm going to be at work or home. SD Bullion is trying to make me pay for an order I did not place. Whether you want to stay up-to-date with live spot prices or analyze historical gold and silver price charts; or maybe you want to understand gold investing fundamentals or silver investing fundamentals; we have it covered.

I will be forwarding their collection amount they are seeking, its a joke. I was not told this when I ordered them, otherwise I wouldn't have chosen that bar or gotten them from a different source. I asked that my shipment be delayed until September... Company charged $50 fee for credit card chargeback for lost shipment, MY REVIEW OF SD BULLION (previous 6-8 orders). Each time the items came fast, correctly and with a small card that states the company's mission statement, one that I appreciate and agree with. My experience with SD Bullion was great - they over-delivered a bit on delivery (shipped same day payment was confirmed) and they were extremely responsive on chat and email - I was surprised how quickly they responded to emails, every time. I wish for SD Bullion to drop the $126 cancellation charge! Oh well. The payment went through fast and the order shipped quick. The order is for $58,000 dollars. Or All sales were completed via telephone with the motto, “Nothing Fancy.

We did all this while staying true to our original mission of offering the absolute lowest prices on gold bullion and silver bullion in the industry, guaranteed.

Do you guys always sell previous orders when you increase your premiums then make the 1st buyer wait a month or more? I have emailed them 4 times now requesting an update, they have not responded nor have they returned any phone calls. We are always striving for the best Customer Service possible. They are beautiful. My purchase was seamless. I am on S.S. and make 1,243 a month.

Ive bought from multiple dealers, and I made the mistake of trying out SD bullion. This week I was at work when a delivery was attempted.

Super service throughout the process. Filter by: Filter by: Cameron 1 review. Serving Michigan, Ohio & Surrounding Areas in US & Canada.

Delivery to me what I paid for is the only recourse, due to the method that SD allowed to be carried out in regard to delivery, that denied me what I paid for. Typically, my orders are shipped very quickly. Whether lost or stolen. I attempt to get assistance from SD Bullion in locating the package, at which time they ask me to track the package down myself. How to build your wealth (with gold) – Retirement Tip Bonus Gift! 5-Stars! In this terrible environment this country is in right now the last thing we need is companies preying on consumers. Buy from other dealers that you can trust. On March 19,2020 I ordered 1 1oz Canadian maple leaf gold coins, and 10 1oz Canadian silver maple leaf coins from SD BULLION (#***).

I had been searching for a certain hard to find item for over two and a half years setting on just about every bullion companies notify me list. No response no update. Basically they taking order without having the merchandise. I filed claim on BBB to resolve the issue. Learn about the #1 rated company (by most 3rd party consumer protection agencies in the industry) on this page.

79 $ for 100gram gold bar was sent on 8/6/2018 and it was cashed by SD Bullion. They respond, saying they had a inventory glitch with my order, they are waiting on a piece of silver before they can send it. FedEx Confirmation of Delivery to.

I just received my first order for some Trump 2020 coins.

PAID THEM, BUT NO TRACKING ORDER 10 DAYS LATER! It is their responsibility and obligation to insure delivery. These guys took my order, took my money, without giving me update or any notification.

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